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Mint Frequently Asked Questions

How do I retrieve my Mint installation email address or password?

Mint provides a means of retrieving a forgotten password (click the “Pass?” tab on login screen) but it requires that you remember the email address you use to administer Mint. (Please note that this is not necessarily the same email you chose for the Mint Account Center) To retrieve that email you will need to look to one of your Mint database tables.

Using a tool like PhpMyAdmin you can view the contents of the cfg column of the mint__config table. Copy its contents and paste it into a text file. Then search for s:5:"email";—your email address appears in quotes shortly after and your password shortly after that.

For the inquisitive, this data is stored as a PHP serialized array. The colons, semi-colons, a’s, s’s, i’s and numbers are PHP’s way of marking up the data. They can be ignored. Your email and password appear double quoted in the mix.

Hey there, I have officially suspended sales and support of Mint. The Create Account, Add License, Transfer License, and Contact forms have been disabled. Existing customers may continue to login and download Mint.

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